Shipping Policy – WideGenre.com

Thank you for shopping with WideGenre.com. We are committed to delivering your books safely and efficiently across the United Arab Emirates.

Shipping Within the UAE

Shipping Fee

A standard shipping fee of AED 20 applies to all orders.

Free Shipping

We offer free shipping on orders above AED 150.

Delivery Time

Orders are typically delivered within 6–9 business days after order confirmation. Delivery times may vary during peak seasons, public holidays, or due to unforeseen circumstances.

International Shipping

Currently, WideGenre.com ships only within the United Arab Emirates. International shipping is not available at this time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment's progress.

Delivery Schedule

Deliveries are made on business days. Delivery availability may vary depending on the courier service and your location within the UAE.

Failed Deliveries

If a delivery cannot be completed due to:

• An incorrect or incomplete shipping address

• Customer unavailability after multiple delivery attempts

• Failure to respond to courier communications

the order may be returned to us. Any additional shipping charges required for reshipment will be the responsibility of the customer.

Damaged Shipments

All orders are carefully packaged to minimize the risk of damage during transit. If your order arrives damaged, please contact us within 24 hours of delivery and provide clear photographs of the package and item.

Order Processing

Orders are processed after payment confirmation. Processing times may vary depending on product availability and order volume.

Policy Updates

WideGenre.com reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding shipping or delivery, please contact our support team:

Email: support@widegenre.com